As the head of one of our top, global strategic initiatives, it was critically important for me to find a consulting partner that I could not only trust for their process and technology expertise, but for their passion, organizational change, and cultural alignment, as well as depth of care for me, my team, and our organization. We had several partners to choose from and, quite frankly, the differentiator in our decision was Kate Visconti.
When I first met Kate, it was incredibly clear that she had done her homework and had already learned a lot about us as a company. Furthermore, she sought to truly understand us - as a company and as individuals with an extraordinarily complex and challenging set of program goals that included launching new sales and territory management processes and new technology enablers. She was interested in our fears about the upcoming program as well as our aspirations and hope for success after a few previous failed attempts. Through her methodology and approach, she was able to not only define goals and metrics, but redefine a global set of processes, agreed upon by cross-functional executive leadership, built collaboratively into a comprehensive playbook with the employees under her and her team's guidance.
We not only made great progress for our transformation initiative, but we built new and trusted relationships across formerly siloed teams in the process. Some of our staff even thanked her and her amazing team for having enabled them to learn more about their company and customers in a two-day workshop than they had learned across decades of working for the company. During stressful decision points that took some emotional turns, Kate was successful in keeping us all on track while also keeping the mood light and productive. Thanks to the amazing team and an intense focus on proven best practices, we were able to deliver a wildly successful program.
Learn more about other customers we have partnered with to transform their business and find their flow.